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Family Visitation Program

Family Visitation Program

Children’s Services of Roxbury’s Family Visitation Program provides safe, neutral, and professional locations for visits for low-income families in the Greater Boston area. The supervised or un-supervised visits between the children and their custodial or non-custodial parents are conducted based on the parameters designated by the court order. Trained staff supervise each visit and remain neutral at all times while facilitating the visitation. The three types of visitation services are outlined below:

Visitation Services

  1. Virtual supervised visits
  2. Onsite, supervised visit
  3. Onsite, un-supervised visits
  4. Supervised pick-up and drop-off exchanges

The visitation program provides a fresh start for children and their custodial or non-custodial parents. They spend quality time together time in a safe, comfortable and private room. CSR encourages consistent visits that help to create a positive relationship between the children and their caregivers.


Services Provided

  • Healthy food and snacks (if allowed by the custodial parent)
  • CPR and first-aid trained staff
  • Secured outdoor playground (available upon request)
  • On/offsite cameras to ensure safety
  • Security guard
  • Trained caseworkers
  • Friendly and professional intake personnel

Visitation Hours

  • Thursday – 5:00pm to 8:00pm
  • Sunday – 11:00am to 5:00pm

Visitation Fees

  • Based on a sliding- scale
  • Paid upon each visit
  • Check or money order only (no cash is accepted)

Visitation Location

  • CSR’s Early Education and Care facility, 520 Dudley Street, Roxbury, MA
  • Rooms equipped with age-appropriate toys, games, books and videos
  • Access to an outdoor play space
  • Comfortable furniture creates warm environment for children and their families

To schedule an intake for CSR’s Family Visitation Program, please call 617-989-9484

Office Hours

  • Monday, Tuesday, Wednesday – 9:00am to 5:00pm
  • Thursday – 11:30am to 6:30pm
  • Sunday – 10:30am to 5:00pm
  • By appointment only (no walk-ins)

Intake Fee

  • $25 for custodial & non-custodial parents
  • Intake process is available in English and Spanish

For more information about CSR’s Family Visitation Program, please call 617-989-9442