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Privacy Policy

Children’s Services of Roxbury, Inc.


Thank you for visiting the Children’s Services of Roxbury (CSR) website. CSR is committed to protecting the privacy of its online customers and visitors as well as the privacy and security of any information the organization collects through (this includes all subpages thereto, the “Site”). CSR has prepared this Privacy Policy to highlight the organization’s commitment to your privacy and to inform you as to how CSR will use Your Information in connection with the services provided by Children’s Services of Roxbury, Inc. (the “Services”). If you have objections to the Privacy Policy, you should not access or use the Site nor should you sign up for the Services.

General Information

In general, you can visit the Site on the World Wide Web (“website”) without telling CSR who you are or providing the organization with any personally identifiable information. However, CSR collects the domain names (not the email addresses unless you choose to provide your email address) of all visitors to its Site to gather various data, including the number of visits, pages visited, and average time spent on the Site. CSR uses this information to continually improve the convenience and functionality of the Site.

CSR may also conduct online surveys to better understand the needs and profiles of Site visitors and to measure the interest of the visitors in the features of the Site.

CSR may tailor its offers to you based on information you provide when you purchase various products and services, including from the organization’s online surveys, from information that may indicate your purchasing preferences and lifestyle, as well as information available from external sources, including demographic and census data. With your consent, Children’s Services of Roxbury, Inc. may also share your email address with other reputable companies so they can send you product and services offers that may be of interest to you. You will be offered an opportunity to restrict access to your email address if you object to the use of your email address by any party other than Children’s Services of Roxbury, Inc. Unless it is specifically stated otherwise, when you are asked for personal information on the CSR Site, you are agreeing to share that information with Children’s Services of Roxbury, Inc.

Information Collection and Use

When you sign up for the Services, you will be asked to provide CSR with certain information, described in detail below (together, “Your Information”). Unless it is specifically stated otherwise, when you are asked for personal information on the Site, you are agreeing to share that information with Children’s Services of Roxbury, Inc. and its affiliates.

CSR may use Your Information for the following:

  • To license reporting and assessment of service levels
  • To better understand on an aggregated basis how CSR’s services are used, gauge traffic patterns and determine what types of content and services are most popular with Site users
  • To verify access rights to content or services
  • To provide you with information about Children’s Services of Roxbury, Inc. products, services, news and events through the Site or email
  • To allow you to purchase and download Children’s Services of Roxbury, Inc. products and services
  • To provide you with personalized and customized content programming, instructions and services

CSR may also collect credit card and billing information to complete any purchases you make. Children’s Services of Roxbury, Inc. does not permanently store this information. It is removed once the transaction has been completed.

Limited Information Sharing with Third Parties

Children’s Services of Roxbury, Inc. is committed to protecting your privacy. The organization will only share Your Information with third parties in accordance with your instructions and in order to provide specific services to you. For example, CSR uses a credit card processing company to bill users for Services or products purchased. This business partner does not retain, share, or store any personally identifiable information except to provide this service and is bound by a strict confidentiality agreement which limits their use of such information.

CSR may share aggregated and anonymous demographic information with its business partners but no such information can be linked directly to Your Information.

Although CSR will use every reasonable effort to preserve your privacy, the organization may need to disclose Your Information, including personally identifiable information, when required by federal, state local or other governmental regulations or laws. In such cases, CSR will use reasonable efforts to disclose only the information required by law enforcement personnel.


The Site uses a technology called “cookies” which may be used to provide you with tailored information. A cookie is a tiny element of data that a website can send to your browser, which may then be stored on your hard drive so the organization can recognize you when you return. All pages on the Site where you are prompted to log-in or that are customizable require that you accept cookies. These cookies (a) will let CSR know who you are and (b) are necessary to access your account information (stored on CSR’s computers) in order to deliver products and personalized services. You may set your browser to notify you when you receive a cookie, however, please note that by not accepting cookies from Children’s Services of Roxbury, you will limit the functionality CSR can provide when you visit the Site.

Third-Party Websites

The CSR Site may include links to other third-party websites. While CSR tries to link to sites that share its high standards and respect for personal privacy, the organization is not responsible for the content or the privacy practices employed by any third party.

Change in Ownership and Other Business Transaction

In the event Children’s Services of Roxbury, Inc. goes through a business transition, such as a merger, acquisition or the sale of all or substantially all of its assets (a “Business Transition”), Your Information will, in most instances, be part of the assets transferred. In such an event, the custody of Your Information will be transferred subject to all the terms and restrictions in this Privacy Policy.

Following a Business Transaction, Children’s Services of Roxbury, Inc. or its successors will continue to use Your Information in accordance with the Privacy Policy under which the information was collected. If, however, CSR plans to use Your Information in a manner different from that stated at the time of collection the organization will notify you via email and/or through a notice on its website and any other appropriate methods. You will have a choice as to whether or not CSR uses Your Information in this different manner. Whether or not you wish to have Your Information used in this different manner, you will retain ownership rights to Your Information and the ability to delete Your Information at any time.

Amendment of Privacy Policy

Children’s Services of Roxbury, Inc. will occasionally update this Privacy Policy. You can determine when the Privacy Policy was last updated by looking at the “last update” date at the bottom of the policy. If there are material and substantial changes to this Privacy Policy, CSR will note these changes through a prominent notice on the Site.


Unfortunately, no data transmission can be guaranteed to be 100% secure. While CSR strives to protect Your Information, the organization cannot warrant the security of the information provided online. However, once CSR receives Your Information, the organization will do its best to ensure that its systems are functioning properly and will use reasonable and customary efforts to protect that information.

California Residents

Beginning on January 1, 2005, California Civil Code Section 1798.83 permits users of the Site and Services who are California residents to request certain information regarding CSR’s disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to or write to CSR at 520 Dudley Street, Roxbury, MA 02119.

If you have any questions about Children’s Services of Roxbury’s Privacy Policy, please contact the Site Administrator at or 520 Dudley Street, Roxbury, MA 02119. Although CSR will in most circumstances be able to receive your email or other information provided through this Site, the organization does not guarantee that it will receive all such email or other information timely and accurately, and is not legally obligated to read, act on, or respond to any such email or other information.