The Congregate Shelters have 24-hour, on-site, coverage 365 days a year. Case managers are on site daily to assist families with their search for permanent housing; overcoming the obstacles that led them to be living at the Millennium House or the Cottage; and establishing links with external service providers to assist families in reaching their self-sufficiency goals.
The program includes nutrition education, budgeting; parenting classes; job searches; crisis intervention; legal advocacy; counseling; case management; and tutoring for children, to ensure that families will be successful when they obtain permanent housing.
Founded in 2001, the Congregate Shelter program serves the needs of homeless families throughout the Commonwealth, assisting them in obtaining permanent housing and economic self-sufficiency. The Program consists of two houses in Roxbury—Millennium House, and the Cottage, housing up to 21 families at any given time.
Each family lives in their own room at the shelter (a larger family is given two rooms) and shares communal space such as living room, dining room and kitchen with the other resident families.
For over 15 years, CSR's Scattered Site Emergency Shelter program has provided transitional housing and assistance to homeless families referred to the program by the Department of Transitional Assistance. CSR is the largest provider of scattered-site emergency shelter in Massachusetts. The program rents and manages 105 housing units within the City of Boston.
The staff provides assistance, support and resources to program participants, including advocacy, counseling and job training, enabling them to move toward self-sufficiency and into permanent housing. The program also provides assistance with budgeting and housing searches. Families typically remain in the program for 6-12 months.